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Client service advisor

Dublin
Wtw
Client service advisor
Posted: 17 May
Offer description

Role
The primary purpose of this role is to perform the broking role for a portfolio of clients and provide a superior level of client service supporting the business in the achievement of their objectives.
Our Objectives are expressed in terms of Client, Financials, People and Operational Excellence.
Perform the Broking Role for their portfolio of Clients dealing with Renewals, Claims and all mid-term alterations and queries
Achieve best client service in an efficient and friendly manner ensuring that all client deadlines are met
Achieve an appreciation of each client's business and culture
Support and find opportunities to enable growth of the existing client accounts
Foster beneficial insurer relationships
Follow company procedures for Renewals and New business
Maintain Company and regulatory standards/requirements including compliance
Participate in project work
Provide technical support to colleagues and help in resolving their client problems
Build relationships and provide support to a number of different teams across local and offshore business
Ambassador to WTW's purpose, values, culture, and appreciate WTW client's business
Qualifications
What you'll bring
Certified Insurance Practitioner (CIP) qualified
Previous experience working for an insurer or broker
Client advocacy
Desire to take early responsibility
Passion for learning about and understanding the insurance industry
Hard working, proactive and flexible
Capable of solving problems
Good IT skills, including proficiency with the Microsoft Office suit
Good interpersonal, organisational, analytical and communication skills
Highly accurate with good attention to detail in completion of all tasks
What we offer
At WTW Ireland, your wellbeing comes first.
Depending on your role, you'll receive either 23 days of annual leave plus up to 13 flexible days, or 25 days of annual leave with the option to add 5 extra days—giving you plenty of time to rest and recharge.
You'll also benefit from a €1,500 health insurance allowance, life assurance, future-focused pension contributions, hybrid working options, educational support, employee assistance programme and a fully paid volunteer day to make a difference in your community.
On top of these, you can opt into a variety of additional perks including our share scheme, cycle-to-work programme, dental, critical illness protection, enhanced optical cover, and much more.
Start making the most of your career and wellbeing with a range of benefits tailored for you.
Equal Opportunity Employer
We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants.
If you foresee any barriers, from the application process through to joining WTW, please email ******
Job Info
Job Identification *********
Job Category Client Service and Delivery
Posting Date 05/14/2026, 10:52 AM
Locations Willis Towers Watson House, Dublin 4, D04 P231, IE
#J-*****-Ljbffr

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