Sales Executive Job Description
At our company, we are seeking a highly motivated Sales Executive to join our sales team in Audi Sligo. The successful candidate will be responsible for delivering the highest level of satisfaction to internal and external customers.
Main Purpose of Job:
We are currently recruiting for a Sales Executive to work as part of the sales team, focusing on continuously meeting sales and profit opportunities through the sales of vehicles, finance, and insurance products. Profit margins achieved on the sale of all products must align with manufacturer standards.
Role Responsibilities:
* Actively prospect for new customers using the appropriate databases and follow up every sales opportunity through the company website leads, customer enquiry calls, and emails.
* Follow the sales process, designed to achieve maximum results from available sales opportunities.
* Achieve individual profit objectives set by the General Manager.
* Provide expert and prompt advice to new and existing customers regarding various products available with the sales of their new/used vehicle.
* Participate in external promotional activities to raise the profile of the brand and generate sales opportunities.
* Qualify customers' needs and present dealerships' products and services.
* Establish the most appropriate way for customers to fund their acquisition (PCP/Hire Purchase/Other funding arrangements), according with FCA regulations.
* Conducts a structured and professional vehicle handover in accordance with the vehicle handover checklist, guide, and customer pack for the appropriate product.
* Develop and maintain comprehensive product knowledge in respect of all vehicles, prices, promotions, funding, and taxation of vehicles.
* Maintain good relationships and regular contact with all customers both pre and post-sale.
* Handle customer issues and complaints, resolving the issue to the mutual satisfaction of the customer and the business.
* Provide completed deal files with appropriate dealer and insurance documentation to the sales administration department to ensure that the vehicle is ordered and taxed on time.
* Maintain and update customer contact data on Kerridge (CRM System) on a daily basis.
* Undertake all administration requirements of the position to include relevant paperwork and reports.
Required Skills and Qualifications:
* 1-2 years experience in a sales environment.
* Premium brand experience desirable but not essential.
* Motor industry is desirable but not essential.
* Strong communication skills with internal and external customers, suppliers, and the manufacturer.
* Proficient in Microsoft Office Package (Word, Excel, Email).
* Experience of using Kerridge (CRM System) desirable not essential.
* Ability to prospect and qualify customers effectively.
* Ability to present and sell the unique selling points of all products.
* Ability to manage and close existing deals while cultivating new opportunities.
* Strong attention to detail with administrative functions.
* Time Management skills.
* Ability to work independently in a busy environment, managing own time and workflow.
* Strong problem-solving ability to identify and resolve queries in a professional timely manner.
* Possess strong communication skills and personal appearance.
* Full clean driver's license is essential.
Benefits:
The role offers a competitive salary, benefits package, and opportunities for career advancement.
Others:
This job requires the ability to work in a fast-paced environment, managing multiple tasks and prioritizing responsibilities.
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