Executive Position Overview
We are seeking a seasoned business leader to spearhead our upscale gastro pub's operations.
The ideal candidate will be responsible for delivering exceptional guest experiences, managing staff effectively, and driving revenue growth.
The Executive will be a strategic visionary with a passion for food, beverages, and outstanding customer service.
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Key Responsibilities
1. Operational Management:
* Oversee daily operations of the gastro pub to ensure efficiency and adherence to industry standards.
* Monitor inventory levels and manage supply chains.
* Coordinate opening and closing procedures.
* Ensure that the pub adheres to all health and safety regulations, including food safety, hygiene standards, and licensing laws.
2. Staff Management:
* Recruit, train, and develop staff across all departments.
* Manage staff schedules to ensure adequate coverage during peak times while controlling labor costs.
* Lead by example, fostering a positive work environment and motivating staff to deliver excellent customer service.
* Conduct regular meetings and performance reviews, providing feedback and identifying opportunities for professional growth and advancement.
3. Guest Experience:
* Deliver an exceptional dining experience for all guests by maintaining high service standards.
* Handle customer inquiries, concerns, and complaints professionally and promptly.
* Monitor guest feedback and implement improvements based on customer suggestions.
4. Financial Management:
* Develop and manage budgets, forecasts, and financial plans.
* Monitor and control costs, including labor, food, and beverage expenses.
* Analyze financial reports to identify trends and areas for improvement.
* Implement strategies to drive sales and profitability.
5. Marketing and Promotions:
* Collaborate with the marketing team to develop and execute promotional campaigns.
* Utilize social media and other marketing channels to attract new customers and retain existing ones.
* Plan and execute special events and promotions to boost sales.
6. Compliance and Standards:
* Ensure compliance with health, safety, and alcohol regulations.
* Maintain necessary licenses and certifications.
* Implement and enforce company policies and procedures.