We are seeking a highly skilled Operations Manager to lead our shop floor team in Galway. This role will report to the Deputy Manager and be responsible for ensuring that we deliver exceptional customer service, while also driving business growth and improving operational efficiency.
As an Operations Manager, you will create a positive and engaging work environment for your team, promoting open communication and collaboration. You will ensure that all team members are fully trained and equipped to perform their roles effectively, and provide coaching and guidance to help them develop their skills and abilities.
The role involves analyzing reports and data to identify areas for improvement, and developing and implementing strategies to drive business results. You will also be responsible for managing inventory levels, controlling costs, and minimizing waste. Additionally, you will play a key role in recruiting and selecting top talent for the team, ensuring that we have the right people with the right skills to meet our business objectives.
To succeed in this role, you will need previous retail experience, preferably in a similar management position. You should be passionate about delivering exceptional customer service, be adaptable and agile in your thinking, and able to work effectively in a fast-paced environment.
Tesco's vision is to become every customer's favourite way to shop, whether they are at home or on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. We have supported over 21,000 community groups, raised over €7.5 million for medical equipment and provided almost 15 million meals nationwide.