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Contact centre sales agent

Chill
Sales agent
Posted: 17 October
Offer description

*Key Responsibilities*Responsible for Inbound/Outbound sales to new and existing business clientsAchieving and exceeding individual targets on a daily, weekly and monthly basisContributing to team and department targetsManaging and maintaining customer records accurately within the systemDelivering to all quality standards outlined as part of the role and ongoing trainingAbility to build rapport and be highly engaging with customersSupport your fellow colleagues on the path to successBeing aware of promotional activity for our businessThe candidate should possess excellent attention to detail and time management in order to deal with high volumes of callsYou will report directly to the Team Lead within your section*Experience And Education*1 + years inbound and/or outbound sales experience within a fast paced target orientated environment.APA Qualification is desirable but not a pre-requisite for the role.You will be required to demonstrate flexibility with regard to responsibilities which will be based on business demands. During the course of your employment, as the business of Chill changes, it may be necessary to change or expand your duties within the general scope of your position.*Skills*The ability to work as part of a team and own initiative to meet deadlinesThe ability to work well under pressureThe ability and drive to hit sales target and progress within the role/departmentA genuine interest in selling and the administration required to close the saleA dedication to giving best advice and ensuring the customer has the correct product for his/her businessExcellent organisational skillsAccuracy and attention to detail is paramountA willingness to exceed targeted sales and show innate willingness to assist and aid colleagues and other team members at all timesWhat can you expect from Chill?Competitive SalaryMonthly bonus and commission structuresFull support to assist in completion of Insurance Industry Exams.A very convenient and well connected location in Sandyford Industrial Estate which is close to the Luas, M50 and major Dublin Bus routes.A fun and modern office space with excellent facilities and unlimited tea and coffee.Sociable hours of work, we are open between 8am to 8pm Monday to Friday and 10am to 5pm on Saturday.Great staff sports & social events.Monthly/Weekly performance based incentivesEmployee Wellness initiatives (fruit baskets, health talks, monthly chair massages, etc.)Cycle to Work SchemeGraduated holiday Leave entitlement linked to your service capped at 24 days annually*Skills:*Sales work well under pressure Teamwork self motivated Time Management*Benefits:*Mobile Phone Paid Holidays Laptop Meal Allowance / Canteen Pension Fund Performance Bonus

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