We are the #1 pet supplier in Europe with more than 15,000 employees, over 2,700 stores and pet salons, and a constantly growing digital world. But: we are not satisfied yet, because we want to make the life of pets and humans easier, better and happier every day. Driven by our vision "Happier Pets. Happier People," we are creating a unique pet ecosystem that combines online and brick& mortar stores, digital services, data-based solutions and state-of-the-art logistics. To do this, we need ambit.
Skills and attributes
* Key Performance Indicators
* Leadership
* Store Management
* Team Management
Description
Maxi Zoo is part of the Fressnapf Group, the European market leader in pet products with 2,700+ shops across Europe. Maxi Zoo is Ireland’s largest pet retailer with over 30 shops in Ireland.
Maxi Zoo Ireland is driven by the desire to make the lives of pets and pet owners simpler, better and happier. To achieve this, we work hard, accept responsibility, and seek every opportunity to learn about pets and customers.
We are currently recruiting for a Store Manager in our Killarney Store.
The Store Manager is a leader responsible for overseeing the daily operations of their store, ensuring it runs smoothly and effectively. The Store Manager reports to the District Manager, and together they aim to drive revenue, manage costs, and foster a culture based on high-quality pet care and exceptional customer service.
What you will do:
1. Operational Store Excellence - Drive operational excellence by ensuring adherence to store processes and guidelines within the framework of the Corporate Centre Standards. Utilize operational store analytics to optimize efficiency, streamline processes, and make informed decisions to enhance store performance.
2. Operational Store Analytics – Exceed company KPIs, manage cash & stock audits, control store personnel costs, and sales performance.
3. Leadership - Empower your team through supportive leadership, training, and fostering a culture of trust and respect. Promote engagement and continuous learning to ensure team success and contribution.
4. Merchandise and Inventory - Create an appealing shopping experience through impeccable availability, planogram implementation, and accurate inventory management.
5. Customer Engagement - Drive customer engagement via exemplary service, ensuring team upholds high standards.
6. Brand Integrity - Ensure animal welfare is prioritized, and animals entrusted to us are well cared for at all times.
What you will bring:
* Proven successful experience as a retail Store Manager
* Track record of achieving KPIs
* Strong leadership skills and business acumen
* Excellent customer service and organizational skills
* Effective communication and interpersonal skills
What we offer:
* Certified as a Great Place to Work
* Store Manager KPI-based bonus
* Employee discount of up to 40% in stores and 20% in salons
* Paid leave including sick leave, annual leave, bank holidays, maternity/paternity leave
* Refer a friend scheme
* Opportunities for advancement and career development
* A community of passionate animal lovers
* Training programs and management development opportunities
* Annual leave starting at 21 days, rising to 23 days at year 6
* Cycle to work scheme
* Free uniform
HR Team - Maxi Zoo
HR Manager
Paid time off for vacation and sick days
Maxi Zoo Ireland is an Equal Opportunity Employer
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