Summary:
Our client, a biopharmaceutical located in South Dublin, is currently seeking an experienced IT System Engineer. The ideal candidate will be responsible for managing, maintaining, and optimising a wide variety of hardware, software, and applications. The successful candidate will focus on delivering technical services across systems administration, documentation, server/client issue resolution, Citrix infrastructure, cloud-based environments, and automation/scripting. The incumbent will also be responsible for capacity management, Citrix support and maintenance, infrastructure monitoring, and performance reporting.
Responsibilities:
- Work with hardware, software, and applications to provide professional technical support to business users.
- Plan and install virtual servers, manage image templates, automate processes, monitor uptime, and ensure high availability of systems.
- Install, configure, and operate hosting infrastructure, identifying and addressing system irregularities.
- Document and improve existing processes and serve as a technical resource to projects and business units.
- Assess the stability, security, and scalability of Windows systems, install/upgrade as needed.
- Maintain and troubleshoot Active Directory, domain group policies, and Windows infrastructure hosted on cloud services.
- Administer Windows OS systems including server deployment, image management, clustering, patching, and preventative maintenance.
- Troubleshoot networking services such as DHCP, DNS, WAN/LAN.
- Work with enterprise-scale VMware, host VMs in SAN-based, clustered HA environments, and storage technologies.
- Support backup, replication, disaster recovery, and DFS (file sharing services).
- Manage Windows RDS infrastructure, PKI infrastructures, server certificates, and certificate authorities.
- Use Citrix tools such as Studio, Director, ADM for day-to-day operations, maintenance, and troubleshooting.
- Provide consultancy on MFA, cloud migration, printing, and application consolidation projects.
- Perform capacity management, farm scaling, application/desktop image deployment.
- Monitor infrastructure, implement Citrix updates, test new features, manage support cases with Citrix.
- Generate Power BI reports on performance metrics, session data, and platform reliability.
Qualifications & Experience:
- Proficiency with PowerShell or similar scripting languages.
- Microsoft MCSA/MCSE Windows Server 2012 or higher preferred.
- Strong Active Directory and Group Policy experience.
- Citrix CCA/CCA-V or equivalent certifications required.
- Strong experience with Citrix XenApp/XenDesktop (CVAD) 7.15/1912 LTSR, Citrix DaaS, Citrix Workspace App, Storefront, License Server.
- Experience with Citrix WEM, Microsoft FSLogix, MCS, PVS technologies.
- Familiarity with Citrix ADC (Netscaler), ADM, and Citrix Cloud/AWS environments.
- Hands-on knowledge of Citrix printing, ICA client management, and desktop/application virtualisation.
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