Job Title: Front Desk Associate We are seeking a skilled and enthusiastic front desk professional to join our team at Ashford Castle.
As Ireland's only double Forbes Five-Star Hotel & Spa, we pride ourselves on delivering exceptional service and creating unforgettable moments for our guests.
About the Role: To manage all arrivals and departures in a friendly and efficient manner, ensuring seamless guest experiences.
To answer switchboard calls with a warm welcome, effectively transferring communications to relevant extensions as needed.
To support the reservations team by completing bookings efficiently.
To operate computerised systems accurately for reservations, arrivals, and departures.
The Ideal Candidate: Able to demonstrate strong communication skills through effective interactions with colleagues and guests alike;.
Awayays have flexibility around working 5 days over 7 per week (including some weekends) which may include Bank Holidays;