Job Description
We are seeking an experienced Restaurant Supervisor to lead our service team in a fast-paced and dynamic environment.
The successful candidate will be responsible for overseeing daily operations, ensuring exceptional guest satisfaction, and driving revenue growth through efficient service delivery and staff management.
* Lead by Example: Demonstrate outstanding leadership skills and set the tone for exceptional customer service.
* Operational Efficiency: Streamline processes, manage rosters, and delegate tasks effectively to ensure seamless service delivery.
* Customer Focus: Foster a culture of customer-centricity, respond to feedback, and resolve complaints professionally.
* Talent Development: Identify and develop high-potential staff members, provide training and support, and drive career progression within the organization.
Required Skills and Qualifications
To succeed in this role, you will require:
Strong Leadership and Supervisory Experience: Proven track record of leading teams in a fast-paced hospitality environment.
Excellent Communication and Organizational Skills: Ability to communicate effectively with staff, guests, and stakeholders, and prioritize tasks efficiently.
Customer-Focused Mindset: A genuine passion for delivering exceptional customer experiences and driving loyalty.
Fluent English: Excellent written and verbal communication skills in English.
Benefits
We offer:
Competitive Salary: A market-leading salary package that reflects your value to our organization.
Staff Benefits: Access to a range of benefits, including discounts on food and beverage, hotel stays, and more.
Career Progression Opportunities: A clear path for career advancement and professional development within our organization.