Full-Time | On-Site | Sandyford, Dublin (D18 N6K8)
ABOUT TAP RETAIL
Tap Retail is a fast-moving Enterprise Ireland High Potential Start-Up (HPSU) based in Sandyford. We're revolutionising local shopping and delivery through our innovative online platform that connects local businesses with customers through a seamless shop-local and same-day delivery service. Since our launch in January 2021, we've evolved from our MVP to a comprehensive platform including mobile apps for customers, retailers, and drivers with our enhanced website launched in November 2023.
As we grow, we're looking for a Product Manager to own delivery across our key digital platforms and play a pivotal role in shaping our product roadmap and user experience.
WHAT YOU'LL WORK ON
As Product Manager at Tap Retail, you'll be responsible for planning, defining, and delivering features across our core product ecosystem. This includes our mobile apps (Customer App, Seller App, Driver App, and POS Device App) and web platform (storefronts, admin portals, and merchant dashboards). You'll collaborate closely with engineering, design, operations, and leadership to build products that are scalable, reliable, and delightful to use.
KEY RESPONSIBILITIES
* Own and manage the product backlog across mobile and web platforms.
* Write clear, actionable user stories with well-defined acceptance criteria
* Collaborate with designers and engineers to define scope, solutions, and timelines
* Plan and prioritize product releases using Azure DevOps
* Drive sprint grooming, UAT planning, and release coordination
* Translate customer and business needs into scalable technical requirements
* Continuously monitor product performance and usage to identify opportunities for improvement
* Work closely with Marketing on go-to-market strategies for new features and products
* Gather and analyze customer feedback to drive product improvements and innovation
* Develop competitive analysis to ensure our product maintains market advantage
EXPERIENCE & SKILLS
* 2–4 years of experience as a Product Manager in a tech or digital product company
* Strong experience using Azure DevOps or similar tools to manage the full product lifecycle
* Experience delivering mobile apps and/or websites in agile teams
* Fair understanding of mobile system architecture, APIs, and backend/frontend interactions
* Ability to communicate clearly with both technical and non-technical stakeholders
* Strong attention to detail, structured thinking, and user empathy
* A self-starter mindset — proactive, accountable, and adaptable in fast-moving environments
* Experience in coordinating go-to-market activities with cross-functional teams
* Ability to prioritize features that balance business value and technical feasibility
NICE TO HAVE
Experience working with logistics, delivery, or e-commerce platforms would be beneficial, as would familiarity with tools like Postman or Figma. Previous exposure to QA, UAT, or product analytics is also valuable but not required.
WHY JOIN TAP RETAIL?
Join our team and you'll have the opportunity to shape digital products used by thousands every day, with end-to-end responsibility across key platforms. Be part of our scaling team with strong founder involvement in a supportive, collaborative, and agile work environment. We offer competitive compensation, hybrid work arrangements with autonomy and trust, and excellent career growth prospects as we expand our market presence.
APPLICATION PROCESS
Interested candidates should submit their CV for this position. Shortlisted candidates will participate in an initial screening call, followed by a technical interview and a final meeting with the leadership team.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Product Management and Marketing
* Industries
Retail
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