Job Title: Customer Services Advisor
Work Type: Part time, 12 hours per week
Location: County Tyrone
About the Role
We are seeking a Customer Services Advisor to join our team in Cookstown. As a key member of our retail team, you will be providing exceptional customer service and working on customers' vehicles in our car park and on bikes in-store.
This role offers a wide range of fitting services, including car parts fitting, technology fitting, cycle building and cycle servicing. We will provide training to ensure you have the skills needed to deliver market-leading standards of service.
Your Key Responsibilities
* Deliver great customer service, ideally in a retail sales environment
* Provide proactive assistance to customers and understand their needs
* Solve problems quickly and efficiently
Benefits
We offer a competitive salary, plus a range of benefits including:
* 25% off most of our products in Halfords Retail stores and online
* Discounts of up to 50% on garage bills at Halfords Autocentre
* Halfords Breakdown Cover with bike cover as standard for all annual policies
* Colleague discount at Tredz Life Assurance Uniform Discounts on various products and services Employee assistance programme offering free support and counselling 24/7
* Fantastic Trade Price Bike Scheme Cycle2 Work scheme Wagestream - a financial planning app that gives you more control over your pay Access to Health Cash Plan and health and well-being services
Requirements
* Experience of delivering great customer service, ideally in a retail sales environment
* A proactive approach to helping customers and understanding their needs
* Problem solving skills Availability to work on a rota basis, including weekends
If you're passionate about motoring and cycling, and enjoy working with customers, we'd love to hear from you. Apply now!