Job Title: Customer Service Representative - Permanent Position
We're seeking a skilled customer service representative to join our team. As a customer-focused professional, you will be the face of our company, providing exceptional service to customers and ensuring their satisfaction.
Key Responsibilities:
* Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
* Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
* Upsell and cross-sell products to customers, increasing average transaction value.
* Maintain a clean and organized store environment, adhering to health and safety standards.
* Participate in visual merchandising and inventory management activities.
Requirements:
* 1+ years of customer-facing experience in a retail or related environment.
* Excellent communication and interpersonal skills.