Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.The Senior Manager, Enterprise Systems & Automations is Datavant’s first dedicated engineering leader for a portfolio of enterprise platforms that our products and operations depend on daily. This includes centralized authentication, RPA and intelligent automation, contact center AI, managed file transfer (MOVEit), and enterprise integration/interoperability tooling (MuleSoft).Today, these capabilities are spread across multiple teams with no single owner. This role establishes clear, unified ownership, bringing together fragmented operational responsibility into a cohesive function with dedicated staffing, defined SLAs, and a prioritized, multi-quarter architectural roadmap. The Senior Manager is expected to operate hands‑on while simultaneously building the team and processes required to sustain operations at scale.This is not a governance-only role. The Senior Manager will work hands‑on daily — diagnosing issues, making architecture and vendor decisions, and leading incident response — while building the team and processes required to run critical enterprise systems at scale in a regulated healthcare environment.Key ResponsibilitiesEnterprise Authentication PlatformOwn architecture, operations, and roadmap for the centralized authn/authz platform serving Datavant's product portfolioDrive evolution toward multi-tenancy, RBAC/ABAC, and cross-product SSO for external usersPartner with Product Engineering and Security to ensure the platform absorbs new products, acquired user populations, and evolving compliance requirements (HIPAA, SOC 2) without bottlenecksEstablish monitoring and incident response appropriate for critical-path infrastructure where downtime blocks product accessRPA & Intelligent AutomationOwn the RPA function end-to-end: bot development, operational monitoring, vendor management, and the automation pipelineManage the vendor ecosystem including contract lifecycle, SOW management, and PHI/PII compliance enforcement. Drive accountability through clear SLAsEstablish change management, testing, and monitoring standards that prevent silent failures in healthcare data workflowsEvaluate modern automation approaches (AI-assisted automation, intelligent document processing) where they outperform traditional RPAContact Center AI & AutomationOwn engineering direction for contact center AI, partnering with operations to identify high-value automation opportunitiesGuide the team's technical approach across conversational AI, intelligent routing, call summarization, and agent assistance, grounded in production readinessManage build‑vs‑buy decisions across cloud AI services, commercial CCaaS platforms, and custom capabilitiesEnsure solutions handling patient data meet healthcare compliance requirements with appropriate human‑in‑the‑loop safeguardsEnterprise Integration & File TransferOwn MOVEit, Mulesoft, and related interoperability and managed file transfer platforms: reliability, security, and performance for compliance-sensitive data movementDrive the file transfer roadmap: modernization, technical debt reduction, and scaling for growing volumes and new client onboardingReduce reliance on institutional knowledge by establishing clear ownership, monitoring, and incident response processesPartner with Product and Client Operations to define and enforce file transfer SLAsTeam Leadership & Vendor ManagementBuild and lead a cross‑functional team spanning authentication, automation, AI, and integration disciplinesManage a mixed model of internal engineers and external vendors/contractors with clear accountability, knowledge transfer requirements, and transition planningEstablish consistent operations (on‑call, runbooks, incident management, and capacity planning) to reduce key‑person riskRepresent enterprise systems within the broader engineering organization, contributing to investment priorities and M&A integration planningRequirements7+ years in software/platform engineering or enterprise systems, including 3+ years leading teams that deliver platform capabilitiesExperience managing a diverse portfolio of enterprise systems. Comfortable context‑switching across authentication, automation, AI, and integration domainsStrong understanding of identity and access management: OAuth 2.0, OIDC, SAML, RBAC/ABAC, and multi‑product authentication architecturesExperience with automation technologies: RPA platforms (UiPath, Automation Anywhere, Blue Prism, or equivalent), workflow orchestration, or intelligent automation at scaleExperience managing vendor/contractor ecosystems, including SOW management, performance accountability, and compliance enforcementStrong incident management instincts, effective under pressure with both technical teams and business stakeholdersExperience in regulated environments (healthcare, financial services, or government)Track record of taking ownership of fragmented operational areas and building them into well‑run functionsJoin Our Team at Datavant Ireland – A Galway-Based R&D Technology CenterDatavant Ireland is an innovative R&D technology center based in Galway, dedicated to solving complex technology challenges with a purpose. We are looking for talented technical professionals who are product‑minded and eager to make an impact. If you are passionate about developing cutting‑edge solutions and want to be part of a growing team, we invite you to explore the exciting career opportunities at Datavant.Careers at Datavant offer the opportunity to apply your technology and problem‑solving skills toward a vision that every healthcare decision is powered by the right data, at the right time, in the right format. We’re looking for problem‑solvers, game‑changers, innovators, dreamers, doers - people who are ready to move the needle and build on our success.We provide team members with a robust total compensation package that includes:Competitive, equitable salary.Comprehensive benefits.Pension contribution.Flexible, Hybrid work environment.We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high‑performance culture in which all Datavanters belong and thrive.We are proud to be an Equal Employment Opportunity employer. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case‑by‑case basis.For more information about how we collect and use your data, please review our Privacy Policy.
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