Role Summary:
The Sales Consultant role plays a pivotal part in driving the retail function forward. Key to success lies in forging meaningful connections with customers, providing exceptional support and upholding team cohesion.
Seeking an individual with extensive fashion knowledge, impressive communication skills and an innate ability to style and advise clients effectively.
Sales Consultants are responsible for delivering outstanding customer experiences through the sales process, ensuring seamless transactions and fostering loyalty.
Key Responsibilities include:
* Sales Expertise:
o Represent the brand as a confident ambassador, driving sales through engaging interactions and effective sales strategies.
o Offer tailored advice and drive sales based on individual customer needs.
o Develop strong relationships with customers and implement effective relationship management practices.
* Operational Excellence:
o Effectively manage till systems, process payments and maintain efficient customer queuing.
o Comply with established company policies and procedures.
o Maintain store standards to ensure a luxurious environment.
* Visual Merchandising:
o Process deliveries, transfers and replenishment of stock on shop floors.
o Collaborate with Store Management in implementing visual merchandising guidelines.
Successful candidates will possess excellent communication, organisational and attention-to-detail skills.