Personal Lines HandlerAre you passionate about delivering exceptional customer service in the insurance sector? We are currently seeking a motivatedPersonal Lines Handlerto join our team at a leading insurance brokerage based in Donegal. This is an exciting opportunity to work with individual clients and provide tailored insurance solutions.Key Responsibilities:Client Portfolio Management: Manage a portfolio of personal lines clients, focusing on retention and satisfaction.Insurance Administration: Handle policy renewals, quote comparisons, and ensure timely issuance of policy documents.Customer Support: Address client inquiries, assist with mid-term adjustments, and provide guidance on claims processes.Underwriter Engagement: Gather necessary information for underwriters to facilitate the placement of risks.File Management: Maintain accurate records and documentation to comply with regulatory standards and company procedures.Market Awareness: Stay informed about changes in personal insurance products and market trends that may affect clients.Team Collaboration: Work closely with colleagues to provide seamless service and support when needed.Experience / Skills Required:Insurance Experience: Previous experience in personal lines insurance handling.Qualification: APA/CIP or working towards.Product Knowledge: Strong understanding of personal lines products, including Home, Motor, and Travel Insurance.Organizational Skills: Excellent attention to detail and strong organizational abilities.Regulatory Knowledge: Familiarity with the regulatory environment governing personal insurance in Ireland.IT Skills: Proficiency in insurance-related software; previous experience with relevant systems is a plus.Customer Focus: Strong communication and interpersonal skills, with a commitment to providing outstanding service.What We Offer:Competitive Salary: Attractive salary and benefits package reflecting your experience and contribution.Flexible Work Options: Opportunities for hybrid working arrangements to support a healthy work-life balance.Professional Growth: Ongoing training and development programs to enhance your skills and career trajectory.Employee Benefits: Access to discounted insurance products, wellness programs, and other perks.Career Advancement: Clear pathways for progression within a supportive and dynamic organization.If you're eager to make a difference in the lives of individual clients and join a team of dedicated professionals, we'd love to hear from youNote:Our client is regulated by the Central Bank of Ireland.