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Job Description
Reporting to the Divisional Director of Property Management, the successful candidate will oversee and operate a high-end property portfolio. The Estate/Building Manager will be based on-site, responsible for operational and business management, ensuring efficient operations, maintenance, and a first-class experience for occupants and visitors. The role involves working a 40-hour week with a focus on maintaining the client's corporate image, accreditation standards, ESG goals, and visitor satisfaction.
Job Responsibilities
* Oversee overall operations and maintenance of common areas.
* Manage contractor performance, review RAMS and insurance details before works commence.
* Collaborate with the Property Manager to deliver sustainability initiatives and achieve accreditation aligned with client goals.
* Promote energy conservation programs.
* Coordinate service and maintenance scheduling with third-party contractors.
* Supervise contractors on-site, ensuring H&S protocols are followed.
* Review and test safety, fire, and evacuation procedures.
* Handle insurance claims and report incidents.
* Execute emergency procedures for incidents like fire, flood, or break-in.
* Ensure equipment maintenance according to schedules.
* Inspect common areas and coordinate remedial repairs.
* Oversee project improvements such as BER enhancements.
* Enhance tenant experience, ambiance, and services.
* Act as the primary liaison for tenants and build positive relationships with landlords, tenants, and contractors.
* Assist in setting and monitoring the annual service charge budget.
* Keep the Property Manager informed about operational developments.
* Report to clients regularly.
* Manage on-site Aramark staff and third-party contractors.
* Coordinate with local authorities, statutory bodies, and stakeholders.
Qualifications
Candidates must possess:
* Experience with BMS and LMS systems, including HVAC controls.
* Strong mechanical and electrical knowledge, with relevant experience and training.
* Knowledge of fire systems, cause and effect, smoke detection, and sprinklers.
* Familiarity with common plant and equipment.
* Excellent communication and interpersonal skills, capable of working independently and as part of a team.
* Project coordination and oversight experience.
* Ability to supervise contractors and interact with the public effectively.
* Ability to develop strong relationships with tenants and clients.
* Competence in maintaining detailed records and reporting clearly to the Property Manager.
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