Team Leadership Position
The Team Lead is a key role within the Professional Postgraduate Examinations team, accountable for maintaining and enhancing the planning, implementation, delivery, and results management for examinations spanning the Postgraduate Professional Faculties.
About the Role
This position provides coverage across the full span of postgraduate professional assessment activities and involves significant stakeholder management in conjunction with leadership teams. The Team Lead will act as a key point of contact for the team and all its stakeholders, ensuring smooth and efficient examination processes.
Duties and Responsibilities
* Examination Planning and Implementation: Manage day-to-day scheduling and organization of examinations, including deployment of resources such as examiners and preparation of examination materials. Oversee logistics for overseas examination diets and ensure effective setup and delivery, manage timelines and ensure deadlines are met.
* Stakeholder Management: Act as a point of contact for queries from the team and stakeholders. Manage examiner eligibility, including recognition of overseas qualifications and mandatory training. Liaise with members to ensure smooth post-examination processes.
* Team Management: Provide day-to-day management, support and guidance to Exam Coordinators. Oversee team performance metrics. Manage workload and capacity across team, ensuring priorities are identified and progress monitored.
* Travel and Logistics: Arrange travel, accommodation, and other logistics for examiners within policy. Liaise with assessors and make arrangements for their travel to attend international diets in line with travel policy.
* Continuous Improvement: Conduct post-diet reviews and audits to recognize good practice and capture learnings, implementation of improvements as required. Oversee updates to standard operating procedures, supporting documentation, and training identification on a regular basis.
Required Skills and Qualifications
Previous team management experience essential. Experience in managing high-stakes examinations, preferably in a healthcare or academic setting an advantage. Strong organizational and planning skills. Excellent stakeholder management and communication skills. Experience with continuous improvement processes.
Benefits Package
A comprehensive range of benefits to support your personal and professional development, including:
* Health and wellbeing initiatives, such as access to an onsite gym
* Flexible working arrangements, study leave, and career breaks
* Enhanced family leave, including fully paid Maternity, Adoptive, Paternity and Surrogacy Leave
* Automatic enrolment in a pension scheme with employer contributions increasing with length of service
* Long-term illness and disability income replacement, and free advice on health, motor, and home insurance
Please note that this is not an exhaustive list of duties and responsibilities. RCSI may assign new duties in response to evolving needs as required.