At AIB, our values guide how we work and how we support each other. We’re looking for someone who puts Customer First, takes initiative and Owns the Outcome, and is always looking for ways to Eliminate Complexity. You’ll treat colleagues and customers with fairness and Show Respect, and you’ll thrive in a culture built on collaboration where we Be One Team to deliver meaningful impact.
Role
Business Relationship Manager, Business Banking – Capital Markets, South East
Location
Hybrid Working in Waterford or Kilkenny
What is the Role?
This role is being offered on a permanent basis.
Key Responsibilities
Own and manage a portfolio of medium sized SME customers across various sectors.
Manage all aspects of the customer relationship with strong focus on prudent credit management and generating mutually profitable relationships.
Develop the portfolio to support our customers and seek new business opportunities.
Be active and visible in the marketplace with regular customer and key stakeholder engagements.
Be a positive team player.
Qualifications
Must be QFA qualified.
Excellent relationship management experience.
Strong track record in handling significant credit requests, typically €2M – €15M.
Analytical, credit and negotiation skills.
Experience in business banking or a similar sector.
Benefits
Market leading Pension Scheme
Healthcare Scheme
Variable Pay
Employee Assistance Programme
Family leave options
Two volunteer days per year
Hybrid working model enabling a balance between home and office.
Behavioural Capabilities
Customer First: Deliver efficient and professional service to a portfolio of Business Banking clients, building strong customer relationships and maximizing the relationship potential through best‑in‑class service delivery and customer‑centric solutions.
Ensures Accountability: Take ownership of role and accountabilities and objectives and hold self and others accountable to meet commitments.
Technical Capabilities
Business & Customer Knowledge & Insight – Demonstrate ability to discover, develop and apply compelling customer insights to generate recommendations for customer‑centric solutions and/or product development.
Relationship Management – Cultivate and maintain business relationships, partnerships and alliances internally, externally and virtually with key stakeholders.
Credit & Risk Analysis – Understand and analyze factors impacting the risk of providing a particular product for an existing or potential customer in a timely and accurate manner.
Account Acquisition and Development – Proactively identify potential customers and build a healthy pipeline, convert pipeline focusing on tailored customer needs, nurture relationships and build value to develop and grow customer accounts.
Equal Opportunity Statement
AIB is an equal opportunities employer. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request, please email the Talent Acquisition team at careers@aib.ie.
Disclaimer
Unsolicited CVs sent to AIB by recruitment agencies will not be accepted for this position. AIB operates a direct sourcing model and will engage directly with recruitment partners if agency assistance is required.
Application Deadline
27/05/2026
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