Join to apply for the Reception/Service Administrator role at Auto Boland Volvo.
Location: Waterford, Ireland
Position: Full-Time | Permanent
Salary: €30-35k starting DOE + Bonus + Benefits
Start Date: Immediate / Negotiable
Are you a people-oriented professional with a passion for delivering top-class customer service? Autoboland Ltd, a leading multi-franchise dealership in Waterford, is recruiting a Service Advisor to join our busy aftersales team.
As the first point of contact for our aftersales customers, you'll play a vital role in ensuring a seamless and positive service experience. This is an exciting opportunity for someone who thrives in a fast-paced, customer-facing environment and enjoys working as part of a professional team.
Autoboland Ltd is expanding and plans to expand our showroom and create new roles across sales, service, and support departments within the next 6 months. Be part of a growing dealership investing in its people and future.
Key Responsibilities
* Greet customers professionally and guide them through the service process
* Book vehicles in for service, maintenance, or repair accurately
* Communicate work needed, timelines, and costs between customers and workshop team
* Prepare service estimates and invoices
* Manage customer updates and follow-up calls
* Maintain customer satisfaction and retention
* Support the Aftersales Manager in daily department operations
The Ideal Candidate
* Experience as a Service Advisor or similar customer service role (automotive preferred)
* Strong communication and organizational skills
* Proficient with DMS/CRM systems and administrative tasks
* Ability to work under pressure and manage workload
* Positive, customer-first attitude and team ethic
* Full, clean driving licence
What We Offer
* Competitive salary (DOE) with bonus incentives
* Career development and training opportunities
* Supportive team environment
* Staff vehicle scheme & other benefits
* Opportunities for career growth in a dynamic dealership
If you’re passionate about customer service and eager to succeed in a high-performing dealership, we want to hear from you! Apply now by sending your CV and cover letter.
Join Autoboland Ltd, where customer experience meets automotive excellence. Be part of our journey. Grow with us.
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