Business Systems Analyst Role
This role requires a highly analytical and organized individual to work closely with stakeholders, analyze business processes, design and implement system solutions, and provide ongoing support.
The ideal candidate will have strong business analyst skills, technical proficiency, and the ability to communicate complex information in a clear and concise manner. They will also be able to work collaboratively in a team environment, manage multiple tasks simultaneously, and adapt to changing priorities.
The successful candidate will have a minimum of 3 years' experience in a similar role, a computer science degree, and familiarity with the full project lifecycle. They will also have extensive experience of systems analysis and implementation of software systems, as well as a natural analytical approach to work and systematic approach to problem-solving.
The role will involve delivering business solutions and requirements in line with the business demands through continuous improvement. The candidate will collaborate with cross-functional teams to design, modify, enhance or adapt existing systems, while integrating new features and improvements.
The jobholder should have the flexibility and desire for travel within the EU and between EU & UK.
Key Responsibilities:
* Identify and deliver business solutions and requirements in line with business demands through continuous improvement.
* Collaborate with stakeholders to elicit, document, and prioritize business requirements for system enhancements and new projects.
* Analyze existing business processes to identify opportunities for improvement, automation, and optimization.
* Design and document system requirements, including data models, user interfaces, workflows, and integration points.
* Create and maintain comprehensive documentation, including user manuals, system specifications, and process flowcharts.
* Coordinate and support the implementation of new systems and software, including data migration and user training.
* Provide ongoing support to business users, troubleshoot system issues, and implement enhancements as needed.
* Manage relationships with software vendors, including contract negotiation, service level agreements (SLAs), and performance monitoring.
* Analyze data to extract meaningful insights and provide recommendations for data-driven decision-making.
* Work on the automation and integration of existing and new systems.
* Provide regular progress reports to management.
* Deliver weekly RAG status updates to management.
* Provide expert guidance and support to the business, including training delivery.
Education/Experience:
* Computer Science Degree
* A minimum of 3 years' experience in a similar role
* Familiarity with the full project lifecycle
* Strong business analyst skills to accurately determine business requirements
* Extensive experience of systems analysis and implementation of software systems
* Naturally analytical approach to work and systematic approach to problem-solving
* A methodical approach and attention to detail to ensure the development and implementation of effective solutions
* Ability to work collaboratively in a team environment and manage multiple tasks simultaneously
* Effective communication skills to present complex information in a clear and concise manner
* Good interpersonal and client/stakeholder-handling skills, with the ability to manage expectations and explain technical detail
* Experience of using Business Intelligence, ERP and CRM applications
* The jobholder must have the flexibility and ability to travel freely within the EU and between EU & UK.