Key Responsibilities Provide technical support for our existing precast product range and propose effective solutions Assist in the preparation and completion of tenders and quotations Identify opportunities for new product development and innovation Work closely with the production and sales teams to ensure customer satisfaction Conduct on-site assessments and provide technical assistance to clients as required Build and maintain strong, long-term customer relationships through site visits and follow-up support Represent the company professionally across client sites and meetings Skills & Experience Previous experience in a technical, design, or support role within the construction or precast industry Proficient in reading and interpreting construction and technical drawings Competency with CAD or similar design software (e.g. AutoCAD) Strong communication skills, both verbal and written Proven ability to manage and prioritise multiple tasks and meet deadlines A customer-focused mindset with excellent relationship-building abilities Knowledge of construction standards and regulations in Ireland Why Apply? Be part of an innovative, industry-leading precast concrete company Collaborative and supportive team environment Excellent opportunity for career progression and technical development Midlands-based role with the opportunity for regional travel and site exposure Please note: due to current time constraints and travel restrictions, only candidates in Ireland with full rights to work will be considered for this position Skills: Technical Support Engineer Concrete Customer Service