Kildare, County Kildare, Ireland, Permanent
We're a global brand made up of a diverse mix of talented people in various roles. Our products are designed in-house and produced by a select group of suppliers and artisans worldwide, adhering to sustainable standards.
We are embarking on an exciting new chapter and are seeking new team members eager to contribute to our growth.
The role
As a store manager, you will assist the brand leader in managing and motivating your team to provide an exceptional brand experience for our customers. Your role extends beyond the store, fostering a community of AllSaints fans and customers in your area, who may shop in-store, online, or through partnerships.
You will support the delivery of excellent in-store and online service, oversee and support stylist team members responding to first-line customer inquiries via our online system, and ensure the store's operations meet financial and business objectives.
Key responsibilities include time management, resilience, multitasking, and leadership in team development, sales, and customer service.
What will I be doing?
* Equipping and incentivising your team with product knowledge, brand strategies, and updates to deliver inspiring customer experiences.
* Supporting team development, recognizing achievements, and identifying improvement areas.
* Planning and executing monthly floor sets to promote new collections and drive sales.
* Using reporting tools to monitor daily store performance, maximize trade opportunities, and address risks proactively.
* Leading and supporting stylist team members with customer queries via various online channels.
* Maintaining a visually appealing store environment that showcases team achievements and pride.
* Managing employee-related matters in collaboration with your brand leader to resolve issues promptly.
What skills do I need?
* Exceptional leadership skills, inspiring and motivating your team to excel and dazzle customers.
* A passion for fashion and being an enthusiastic ambassador for AllSaints.
* Strong relationship management skills, creating inviting environments for team and customers, with the ability to influence partners.
* Tenacity, high ambition, and a winning mentality to meet challenging targets and deadlines.
* Solid business acumen, proficient with reporting technologies, and a deep understanding of customer needs and expectations.
* Quick learner of new systems and processes in a digital environment.
* Honest, trustworthy, and aligned with our brand values.
* A caring protector of the brand, prioritizing customer satisfaction, profit margins, product quality, and health and safety.
* A positive, inspiring coach eager to develop team potential and foster appreciation.
About the location
Our outlet in Kildare, Ireland, has been open since 2008. It operates approximately from 09:00 to 19:00, subject to seasonal adjustments. As the only outlet in Ireland, it is popular among locals. The team is passionate, energetic, and music-loving. The store is about a 15-minute journey from Kildare station.
What we stand for
The Customer is the Boss: We work as one team to serve our customers best.
One Team: We encourage sharing ideas and collaboration.
We Do What We Say We Will: We work towards clear goals and outcomes.
We Are Responsible: We are self-aware, understand our impact, and stay positive about the future.
* A generous wardrobe allowance to wear our clothes daily.
* Potential to earn more through our team commission scheme.
* We are a disability-confident employer.
* Employee discounts for friends and family.
* Up to 25 days of annual leave plus bank holidays after one year, increasing with service.
* Additional benefits include dental plans, virtual GP, mental health support, and more.
#WeAreAllSaints
We aim to build diverse teams and foster an environment of respect, value, and contribution. We are committed to equal opportunity and non-discrimination in all employment and recruitment processes. If you need support or adjustments during your application, please contact us. We welcome passionate individuals eager to learn and grow with us.
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