Morgan McKinley is delighted to be partnering exclusively with a leading Irish distributor and manufacturer, renowned for its long-standing commitment to quality, innovation, and customer excellence. Operating across Ireland and the UK, our client supplies premium standard and specialised products to a diverse range of industries.
We are currently seeking an experienced Operations Manager to join their senior leadership team. Reporting directly to the Chief Operating Officer, this is a key appointment tasked with overseeing the entire operations function-including warehousing, logistics, procurement, order fulfilment, and customer service.
This role is ideal for a commercially minded and operationally strong leader who can optimise processes, lead cross-functional teams, and deliver exceptional service to customers.
Key Responsibilities:
- Oversee and manage daily operations across warehousing, transportation, purchasing, and distribution functions.
- Develop and implement best-practice processes and KPIs to enhance efficiency, visibility, and service delivery.
- Lead daily and weekly planning for inbound inventory and outbound customer orders across multiple locations.
- Manage warehouse and outbound logistics teams to ensure seamless receipting, storage, and dispatch of goods.
- Collaborate with the production facility to align plans for maximum operational efficiency.
- Maintain accurate stock and inventory records within the ERP system.
- Partner with the sales team to resolve operational issues and support customer queries around deliveries, lead times, and product availability.
- Ensure the timely, accurate, and cost-effective delivery of orders across ROI, NI, and mainland UK.
- Lead inventory planning and raw material procurement strategies aligned with market trends and business goals.
- Drive the S&OP process and foster strong cross-functional collaboration.
- Manage and oversee quarterly stock takes across multiple sites, reconciling variances and ensuring system accuracy.
- Build strong relationships with transport and logistics partners to optimise delivery performance.
- Develop customer-focused KPIs and embed a culture of continuous improvement and service excellence.
- Mentor, support, and develop operations teams to create a high-performing, engaged workforce.
Key Requirements:
- A degree in Business, Operations, Engineering, or a related field.
- A minimum of 5 years' experience in a senior operations management role.
- Experience in a manufacturing or industrial environment
- Strong IT, numerical, and data analysis capabilities, with high proficiency in Excel and ERP systems (e.g., Microsoft Navision or similar).
- A proven track record in driving operational efficiency and leading cross-functional process improvements.
- Excellent communication, collaboration, and leadership skills.
- Experience in project management or Lean methodologies is advantageous.
Personal Attributes:
- A team-oriented leader who thrives in collaborative environments.
- Demonstrates integrity, transparency, and strong ethical values.
- Resilient and passionate, with a strong drive to deliver results and foster continuous improvement.
- Approachable, solution-focused, and driven by service excellence.
This is an outstanding opportunity for a strategic and hands-on operations leader to make a tangible impact in a growing, forward-looking business.
For a confidential conversation or to apply, please contact Morgan McKinley directly.