Food Retail Shop ManagerThe Candidate:The successful candidate will have experience working in a FMCG background.You will be a good communicator with excellent leadership skills and holds a passion and determination to drive change and improve standards.You will possess the ability to form relationships and to grow a team.Understanding of HACCP principles.ResponsibilitiesExceed customer expectations by delivering exceptional service throughout your team.Lead motivate and engage the team.Control and analyze sale performance across each category.Promote compliance with your team to adhere to company policies and procedures.Implement established business strategy, assigning roles and tasks to dedicated team members based on strength and ability.Champion our company culture and values as an ambassador of the company.Ensure compliance with health and safety and legal policies and procedures including HACCP protocols.Play a key role in ensuring the quality of products are produced to the required specifications, manufacturing practices and food hygiene legislation.Conduct regular hygiene audits, quality checks, label verification and system compliance checks.Provide technical support in the identification of non-compliance's and implement corrective measures.Investigating customer complaints and implementing corrective actions.Document control administration.