Operations Administrator - 10 Month Contract
Zurich Life Assurance plc is seeking an Operations Administrator within the Service Teams to focus on customer needs. We desire a motivated individual with excellent communication skills. The role involves understanding the workings of a life office, handling queries related to Corporate and Individual Pensions, Investments & Protection Plans.
Initially, the role requires full-time office attendance, but it may evolve into a hybrid role. Please discuss flexibility needs during the interview.
This position can be part-time or full-time, depending on the candidate's availability. Flexibility can be discussed at interview.
Your Role
Responsibilities include:
- Prioritizing customer satisfaction
- Processing client/member requests across the policy lifecycle, adhering to product rules and company procedures
- Communicating with clients, members, brokers, and stakeholders via phone
- Collaborating with other departments to improve processes
Your Skills and Experience
Required skills and qualifications:
- Proficiency in Microsoft Word and Excel
- Third-level qualification in a relevant area
- Progress towards a professional qualification meeting Central Bank requirements
- Previous administrative experience is advantageous
- Attention to detail
- Excellent interpersonal skills
- Ability to work in a dynamic team
- Organized, results-driven, and capable of meeting deadlines
- Effective communicator
Additional Information
The primary work location is Blackrock, Co. Dublin. The role is office-based for the first 4-6 months.
If interested and qualified, please apply online.
Who We Are
Zurich is a leading Irish insurance provider with over 1,000 employees in Dublin and Wexford, and 53,000 worldwide. We value diversity, inclusion, and offer flexible working and development opportunities. Join us to be part of a culture that promotes diversity and a brighter future.
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