Senior Data Analyst
The Senior Data Analyst examines and interprets data to identify trends, patterns, and insights that can help the business make better decisions.
This role utilizes tools such as Power BI, PowerApps, and SharePoint to develop intuitive reports and automate workflows to ensure seamless data integration across regions.
By collaborating with global, cross-functional teams, the role delivers actionable insights, enhances decision-making, and drives continuous improvement.
Additionally, the role explores AI technologies, automation, and advanced analytics to future-proof solutions and optimize global performance.
Responsibilities
* Data collection - use statistical methods and tools to analyse data and identify meaningful patterns. Gather relevant data from various sources, including databases, surveys, and external resources. Clean and prepare data for analysis, ensuring accuracy and consistency.
* Data Insights & User-Centric Reporting - Leverage data to create insightful reports and dashboards that are user-friendly for non-technical audiences.
* Reporting – Complete comprehensive reports and, when applicable, present data-driven recommendations to the business, including Senior Leadership.
* Collaborative End-User Design & Implementation – Work closely with end users and key business stakeholders to design custom dashboards, reports, and visualizations.
* Custom PowerApps Development & Maintenance - Lead the design, development, and maintenance of custom PowerApps solutions, tailoring applications to meet evolving business requirements. Ensure these solutions are intuitive, scalable, and secure, providing long-term value to end users.
* Application Support & Maintenance (PowerApps & Power BI) - Provide end-to-end support for the PowerApps and Power BI environments, ensuring they remain user-friendly and secure.
* Manage the full lifecycle of updates and new feature rollouts, conducting / coordinating thorough testing, troubleshooting, and user acceptance testing (UAT) to ensure smooth transitions with minimal disruption.
* Develop and maintain a process to manage change requests to reports, dashboards and visualizations.
* Automate processes for efficiency - Implement automation solutions to streamline repetitive tasks and reduce manual effort where possible, e.g. in daily report generation, creation of visual outputs for tiered levels of customer support, etc.
* SharePoint Management - Design, create, and manage SharePoint sites and lists that support various business processes. Ensure these environments are well-structured, user-friendly, and maintained based on input from stakeholders, allowing for effective collaboration and data management.
* Ability to collaborate with internal teams where relevant, to connect data sources across different platforms using APIs or connectors to ensure seamless flow.
* Global Project Involvement & Communication - Actively participate in global and regional projects as required, collaborating with diverse teams across regions to meet project objectives.
* User Training & Documentation - Provide hands-on training on tools / apps / processes introduced helping users to gain confidence in using the solutions developed. Maintain comprehensive documentation of processes, workflows, and systems to support onboarding, troubleshooting, and future development efforts.
* Exploring AI & Advanced Analytics - Investigate the potential use of AI and machine learning in reporting and data automation to identify opportunities for predictive analytics and enhanced decision-making.
* Work with Cook AI to learn and implement AI technology into the business, where applicable.
* Continuous Improvement: Lead and oversee Continuous Improvement efforts by finding opportunities for data processes.
Qualifications
* Bachelor's degree in business, Computer Science, Analytics, Information Systems, or another related field.
* Minimum of 3 years of relevant experience preferable.
* Proficiency in data analysis tools.
* Ability to analyse complex data sets, identify trends, and draw meaningful conclusions.
* Strong knowledge of relational databases and data modelling.
* Excellent analytical, problem-solving, and innovative thinking skills.
* Working experience with SQL, Qlik, Power BI and Power Apps.
* Knowledge of ERP & CRM systems (e.g. Salesforce, Oracle) for data extraction and integration.
* Exceptional knowledge of MS office, particularly MS Excel.
* Demonstrated ability to work on own initiative, drive deadlines, balancing multiple priorities, and ensuring quality standards.
* Experience communicating technical details to technical and non-technical resources as well as translating complex data into actionable insights.
* Experience in managing data related projects.
* Proven ability to work cross functional and co-ordinate the efforts of multiple global stakeholders.
* Flexible collaborator with a positive attitude towards problem solving.
* Willingness and availability to travel on company business where required.