Overview
Villa Rose Hotel is dedicated to delivering exceptional dining experiences with outstanding service. We pride ourselves on creating a welcoming environment for our guests and fostering growth and development for our team.
Role: Food & Beverage Supervisor. Location: Main St, Ballybofey, County Donegal.
Responsibilities
* Supervise and support food & beverage team members during service.
* Ensure consistent delivery of exceptional customer service.
* Assist in staff training, scheduling, and performance management.
* Maintain high standards of cleanliness, presentation, and compliance with health & safety regulations.
* Handle guest inquiries, feedback, and complaints professionally.
* Monitor stock, assist with stock control, and support ordering processes.
* Work closely with management to improve service efficiency and revenue performance.
Qualifications
* Previous experience in a supervisory role within hospitality or food & beverage operations beneficial but not essential
* Strong leadership and communication skills
* Excellent customer service and problem-solving abilities
* Knowledge of food safety and hygiene standards
* Ability to work flexible hours, including evenings, weekends, and holidays
* A passion for hospitality and a commitment to excellence
What We Offer
* Competitive salary and benefits package
* Opportunities for career growth and development
* A supportive and dynamic work environment
* Staff discounts on food, beverage, and accommodations across our Hospitality Group
About The Company
The Gallen Hospitality group is comprised of three 4-star, family-run hotels located in Ballybofey and Gweedore, Co Donegal. Owned by the Gallen family, the Villa Rose Hotel was established in 2000 and features 57 bedrooms, a state of the art spa facility, and has been consistently named Ireland’s top hotels in the Tripadvisor Traveller’s choice awards. In 2016, the Gallen family added Jackson’s Hotel to their offering (135 bedrooms). In 2021, the family acquired An Chúirt Hotel (66 bedrooms) in Gweedores with a health club.
Company Culture
At Gallen Hospitality our culture centers around our people and we focus on their well-being, safety and equality. With over 300 employees, we are a principal hospitality employer in the County. We value well-being, equality, and opportunities for promotion within the Group.
Procedural
Required Criteria: Strong organizational and leadership skills; excellent customer service and problem-solving abilities; knowledge of food safety and hygiene standards; ability to work flexible hours including evenings, weekends, and holidays; a passion for hospitality and a commitment to excellence.
Closing Date: Saturday 25th October, 2025
Contract Type: Full-time
Salary: Based on Experience
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