Job Title: Policy Assurance Specialist
This role is responsible for ensuring the quality and accuracy of our content moderation process. The ideal candidate will have experience in quality control, be fluent in English and Portuguese, and possess strong analytical skills.
About This Role
We are seeking a highly skilled Quality Assurance Expert to join our team. As a key member of our operations team, you will be responsible for auditing decisions made by our content moderation staff, providing feedback to internal teams, and identifying areas for process improvement.
Main Responsibilities
* Partner with internal teams to ensure decisions are regularly audited for accuracy
* Support all aspects of audit quality from planning to implementation
* Complete audits on time and provide timely feedback to improve performance
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