ACCOUNT EXECUTIVE Europcar Ireland, 35 Northwood Court, Northwood Business Park, Santry, Dublin 9, Ireland. Europcar is excited to announce a new vacancy within the Vehicle Replacement team. Reporting to the Vehicle Replacement Manager, this is a full-time permanent contract. The role will adopt a hybrid model in terms of working hours split between Europcar HO and working remotely. We are looking for a driven and client focused individual to join our Vehicle Replacement team. The ideal candidate will have previous experience in car rental, however experience in a similar role in a retail or customer service environment would be considered. This role is Monday - Friday 08:30 - 17:00. Benefits: Competitive Salary 22 days annual leave Medical refund scheme Enhanced statutory sick pay 1.5% employer matched Pension scheme Enhanced Maternity and Paternity benefits Access to Hubex benefits and discounts platform Life Assurance x2 basic salary Employee Assistance Programme Opportunities for career advancement and professional development Voluntary flu vaccination voucher Bike to Work Scheme Key Responsibilities: Managing replacement car hire needs over the full rental cycle. Building and maintaining excellent relationships, both internally and externally. Communicating with internal departments and branches daily. Accurately perform billing duties in a timely manner. Help to maintain existing client database by building strong cross functional relationships with each customer. Help to deliver a service standard that is defined within our customer SLA. In addition to the above, employees are required to carry out any reasonable request to perform duties as may be required within the scope of the job title. Skills Required: Excellent communication skills - written and verbal. Must have a "can do" attitude. Strong attention to detail and conscientious approach to work. Ability to multi-task in a busy environment. A fluent English speaker. Ability to adapt to new hardware and systems. Ability to construct reports using excel. Ability to work on own initiative while still being a team player. Knowledge of Microsoft Office Suite (Outlook, Word, Excel) along with Google applications. Clean, full driving license for a minimum of 2 years. Business degree or similar field would be an advantage. Why choose Europcar? We provide a working environment for our colleagues that nurtures their career ambitions. Everyone counts at Europcar. We are now building our operations for growth over the coming year. As part of a global organisation we have big ambitions, and everyone who is part of our team can make a contribution to - and benefit from - our success. Joining the team of this market leading brand will give you the opportunity to progress your career in the rental industry. Europcar is committed to helping employees develop market-leading skills through ongoing training and development. **Europcar Mobility Group are an equal opportunities employer and committed to providing equal employment opportunities for all qualified persons ** Skills: Customer Service Team work Attention to Detail Benefits: Pension & healthcare.