Job Summary
This role offers a unique opportunity to provide exceptional customer service as the primary point of contact for guests.
The Front Desk Coordinator will be responsible for registering guests, managing reservations, and ensuring a smooth check-in process.
Key responsibilities include greeting and welcoming guests, handling queries on hotel facilities and tourist information, taking responsibility for key security, and performing administrative tasks as needed.
Requirements
* Excellent communication skills with the ability to work effectively with colleagues and management.
* Able to work independently and as part of a team in a fast-paced environment.
* Highly organized with strong attention-to-detail and ability to multitask.
* Flexible and adaptable to support business needs.
The successful candidate will have excellent customer care skills, a positive attitude, and the ability to thrive in a dynamic environment. Experience in a similar role is advantageous but full training is provided. This role operates on a shift basis, including weekends.