Café Manager- Arboretum Urban Green
Are you passionate about creating and delivering exceptional customer experience?
Do you thrive on motivating and inspiring a dedicated team in a vibrant, fast-paced setting?
At Arboretum Urban Green, we know that skills are learned, nurtured, and celebrated. As an award-winning, forward-thinking, and sustainability-driven family business, we've built a reputation for creating inspirational destinations that connect people with nature, creativity, and each other.
Our vision is to offer customers a haven of escape — where garden, home, and food come together in a truly fulfilling retail experience. Guided by our values of Communication, Commitment, Customer Service, Reputation, and Leadership, we've cultivated a workplace where excellence, teamwork, and care for both people and the planet go hand in hand.
We are currently recruiting for a Café Manager in our Arboretum Urban Green Store in Dublin City Centre.
This is your chance to make your mark in a thriving, family-run business, driving excellence in every customer interaction and leading a team that shares your commitment to quality.
This is a day-time position, where the successful candidate will work across weekdays and weekends.
Key Responsibilities
* Lead and Inspire: Oversee Café operations, ensuring a welcoming and vibrant atmosphere for customers while motivating and developing the team to deliver outstanding service.
* Customer Experience: Cultivate a customer-focused culture, ensuring exceptional service, high-quality food presentation, and prompt problem resolution.
* Operational Excellence: Maintain a well-organised, clean, and efficient café environment, ensuring smooth daily operations, from opening to closing procedures.
* Sales & POS Management: Efficiently manage the point-of-sale system, monitor transactions, and ensure cash-handling accuracy.
* Stock & Display Management: Supervise stock levels, coordinate with suppliers, and ensure appealing and organised food displays.
* Compliance & Safety: Enforce food safety and hygiene regulations, implement best practices, and promote a safe working environment for staff and customers.
* Team Leadership: Recruit, train, and develop staff, fostering a positive and high-performing team culture.
Requirements
* Managerial or supervisory experience in a café, restaurant, or hospitality environment.
* Strong leadership and team management skills with a passion for mentoring and developing staff.
* Excellent customer service and communication abilities, with confidence in engaging customers.
* Food Safety Training and awareness
* Strong problem-solving skills, with the ability to multitask and adapt to a fast-paced setting.
Why work with us?
* A friendly, supportive working environment
* Opportunities for learning and development
* Staff discounts across Arboretum retail and café
* Daytime Working Hours
* Employee Referral Scheme
Recognition:
* Recognition and rewards
* Staff Awards Night
* Staff Team building events
* Length of service rewards
* Career Progression.
Be part of a great team:
* We are a vibrant energetic team
* We have won multiple awards across retail and hospitality sectors.
Job Types: Full-time, Permanent
Ability to commute/relocate:
* Rotunda, Dublin 1, CO. Dublin: reliably commute or plan to relocate before starting work (preferred)
Experience:
* Cafe Management : 2 years (preferred)
Work authorisation:
* Ireland (required)
Location:
* Rotunda, Dublin 1, CO. Dublin (preferred)
Work Location: In person