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Service advisor

Tullamore
O'Brien Motor Group
Service advisor
Posted: 17 October
Offer description

We are currently hiring for the open position of Service Advisor.Responsibilities will include;Communicating with customers to determine which repairs are necessaryAnswering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.Calling customers to advise them about service changes or car pick-up times.Submitting work orders to techniciansBeing the first point of contact for service customersCollecting payment after repairs are completed.Providing Customers with excellent customer service at every contact point.The ideal candidate will have;Excellent customer service, interpersonal, and communication skills.Great attention to detailPrevious experience in an aftersales role or the automotive field will be advantageous.Strong organizational, decision making, and problem-solving skills.The ability to communicate with mechanics, customers, and managementJob Type: Full-timePay: From €28,080.00 per yearBenefits:On-site parkingWork Location: In personReference ID: ServiceAdvisorTM

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