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Post Date: 14-Jun-2024
Close Date: 30-Jun-2024
Job Title: Operations Assistant
Reporting To: Head of School or nominee
Location: 123 St Stephens Green, Dublin 2
School (or department): School of Nursing and Midwifery
Contract type/duration: Maternity Leave Cover
Closing date for applications: 30th June 2024
About the post:
We are looking for a highly motivated individual for the role of Operations Assistant within our Operations Team. The successful candidate will work within the expanding School of Nursing & Midwifery managing the student journey from application to graduation and beyond along with ad-hoc projects and events that take place within the School.
Job Responsibilities:
* This role entails end to end student journey management from initial point of contact to graduations and alumni assistance. The successful candidate will:
* Coordinate the logistical and operational support for multiple programmes
* Manage and develop advertising material for courses
* Manage programme applications and student admissions including verifying professional & education qualifications
* Manage and host registration and induction events for new students.
* Manage online assessment submissions, written examinations, various other forms of assessments and collate and deliver student results.
* Work closely with the Student Fees office to ensure timely fee payments and manage students in arrears.
* Manage Virtual Learning Environments (Moodle), including module and user management
* Manage student progression through the school's student management system
* Develop regular reports for internal and external stakeholders
* Develop examination boards and student transcripts
* Coordinate with Programme Directors to ensure External Examiners receive student data and reports as required
* Assist with timetabling needs and room bookings for programmes
* Support the organisation of the annual Graduation ceremony, including inviting students, ordering parchments, and managing the event day
* Assist in managing the School’s alumni database and communication strategy
* Manage ad-hoc events such as master-classes, open evenings, and guest lectures
* Ensure media complies with RCSI branding guidelines
* Support marketing efforts for the School and enhance online presence
* Participate in training and development programs as required
* Perform other duties as assigned
Knowledge & Experience (Essential):
* Strong organisational and administrative skills with results-driven focus
* Effective communication skills suitable for various audiences
* Attention to detail and customer service skills
* Practical IT skills with advanced MS Excel, Word, and PowerPoint knowledge
* Flexibility and ability to work independently and in teams
Note: We encourage all qualified candidates to apply, recognizing that imposter syndrome and confidence gaps can hinder applications. We welcome your application regardless.
Employee Benefits:
RCSI offers comprehensive benefits including:
* 26.5 days annual leave (including Privilege days)
* Flexible/hybrid working options
* Additional leave options such as paid maternity, paternity, and study leave
* 7% Employer pension contribution
* Onsite gym (€10/month), classes, PT sessions
* Childcare support, discounts at Giraffe, free eye tests, flu vaccination
* TaxSaver commuter tickets, Bike to Work schemes
* Environmental initiatives, cafés, and social clubs
* Employee assistance programs, learning and development opportunities
* Discounted healthcare and services
* Social and sports clubs including yoga, Pilates, and more
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