Posted: 22 December
Offer description
Job Title: Level 1 Support Analyst
A job opening for a Tier 1 Support Analyst is available in our Client Support Team. The ideal candidate will be a motivated, customer-centric individual who can handle phone, email, and ticket inquiries.
* Communication: A professional telephone manner and the ability to explain technical steps simply.
* Tech Savvy: Familiarity with the Microsoft Office suite and Excel.
* Ticketing Systems: Knowledge of Freshdesk or Service Now would be beneficial but not essential.
We are looking for an individual who can perform the following tasks:
