Reports To: Key Account Manager
Contract Type: Permanent, Full-Time
Hours: 5 out of 7 days (Monday–Sunday)
Location: Dublin City Centre
Job Summary
An exciting opportunity has arisen within Samsic Facility for the role of Site Cleaning Manager. This position will be based at a prestigious 5-star venue in Dublin City and offers the opportunity to lead and manage a dynamic on-site cleaning operation within a high-profile client environment.
We are seeking an experienced and motivated professional with a strong background in cleaning services management and client relationship management. The successful candidate will oversee the day-to-day cleaning operations, ensuring the delivery of exceptional service standards, operational excellence, and full compliance with health & safety requirements.
This is a key leadership role requiring strong people management skills, financial awareness, and the ability to work effectively within a fast-paced and demanding environment.
Key Responsibilities
Lead and manage a team of Supervisors and Cleaning Operatives across the client's 5-star venue
Ensure delivery of all KPI's, SLA's, and service desk requirements in line with contractual obligations
Manage site cleaning budgets, including labour, materials, equipment, and consumables
Prepare and manage weekly staff rosters in line with operational requirements and budget controls
Ensure accurate recording and management within the time and attendance system
Oversee recruitment, onboarding, performance management, and disciplinary procedures
Ensure all staff receive required company and client induction and training programmes
Represent the cleaning department at operational meetings, audits, and training sessions
Maintain high standards of Health & Safety compliance and ensure safe systems of work are implemented
Develop and maintain strong client relationships and support client retention strategies
Provide monthly operational reports to the Key Account Manager outlining activity, progress, and any operational issues
Support continuous improvement initiatives across the site and cleaning operation
Requirements
Proven experience in a Cleaning Services Management role
Strong people management and client relationship skills
Good understanding of Health & Safety and cleaning industry standards
Flexibility to work within a 5 out of 7-day rota
Preferred Skills
Strong leadership and problem‑solving abilities
Experience managing high-profile or fast-paced sites
Ability to prioritise workload and perform under pressure
Additional Benefits
Competitive salary dependent on experience
Company benefits package
Training and development opportunities
Career progression within a growing organisation
Inclusion Matters
Samsic Facility is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations are available throughout the recruitment process upon request.
Ready to take the next step? Apply now and join a role where you can lead a high-performing team, deliver operational excellence, and make a real impact within a prestigious client environment.
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