Company description SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and Mauritius. Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people. Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing talent. Are you ready to join us? To support our continued growth in Ireland we are seeking 4 Payroll Executives to join our team in SD Worx Ireland. This is a fantastic opportunity to be part of a growing, fast paced international business and join a large payroll team full of experienced professionals where you can develop your skills and experience. Job description As a Payroll Executive you will be responsible for delivering a managed payroll service to clients in a professional, friendly, efficient manner leading to continued business retention and growth as well as support your colleagues, offering guidance and appropriate assistance as and when necessary. You will also support and on occasion deputise for the Operations Team Manager (OTM) liaising and communicating appropriately and effectively with team members, managers and other contacts alike. Which tasks can you expect? Effectively plan and manage own workload, managing, servicing and delivering clients payrolls to agreed deadlines. Validating and inputting data received to agreed deadlines. Checking inputted data and making all relevant corrections before the live run Handling routine, non-routine and complex customer queries regarding payroll and HR related issues. This will include liaising with both internal and external contacts like team leaders, Tax Office etc. Manage and support the customer in the processing of their payrolls to ensure payments/reports to employees are made accurately and on time. Ensuring all tasks associated with each payroll in the team are performed within agreed deadlines. Writing ad hoc reports / exports to agreed deadlines and costing appropriately. Managing all aspects of Tax Year end processing for their customer base. Communicating effectively to customers (internal & external) on an appropriate basis. Provision and delivery of their performance statistics to the team leader on a monthly basis to meet team leader reporting requirements. Actively looking for improvements that could drive process efficiencies and profitability. Contribute effectively to Team Meetings, completing tasks and giving updates where necessary. Deputising as and when necessary for the Operations Team Manager this includes liaison and response to SDM/ Operations Managers requests, working side by side with the other OTMs and having the confidence (backed by OTM delegation) to make relevant decisions. Supporting the OTM in managing team performance identifying development needs within the team and assisting in the development of others. Supporting and sharing knowledge with colleagues to contribute to the effectiveness of the team and to achieve the locations success. This may include providing cover for other team members as and when necessary. Actively involving colleagues in relevant tasks or projects. Using initiative to explore ways to improve processes, performance and aspects of their role. Actively share and promote best practice methodologies throughout the Service Centre. Actively support the SDM/ Operations Manager in improving colleague engagement across the department. Take responsibility for own personal development plan in line with Company objectives and values Offer guidance and direction and assist the team with difficult payroll issues. Ensure payroll delivery meets all governance, legal and compliance standards. Continuous Improvement of processes and practices. Consistent review of system level controls and reconciliation Support any / all internal and external payroll audits. Required profile Experience of working in a volume-based payroll operations environment (inhouse or bureau.) Irish payroll experience is essential. IPASS qualified or in the process of becoming qualified. Demonstrable written and verbal communication skills using a variety of media dependant on the situation. Experience in up to date and upcoming changes in Irish payroll legislation. A visible commitment to quality processes and the ability to challenge and influence change (if necessary) to established procedures. Demonstrable experience within a customer service environment and ability to prioritise conflicting workloads. Strong maths skills with an ability to spot numerical errors. Ability to handle confidential information and prioritise and handle a high volume of Payroll Team queries. A clear, fast thinker who displays great attention to detail and analytical ability with the ability to work under pressure. Excellent organisational skills with the ability to work on own initiative and perform well under pressure with tight deadlines. UK payroll experience, while not a necessity, would be an advantage. What we offer A dynamic hybrid environment: a minimum of 1 day in the office (other 4 days are flexible on working from home or office - whatever works for you) 25 days holiday + public holidays (including the ability to buy an additional 5 days holiday) Pension (6% matched) Medical healthcare - employee or cash option Workation: possibility to work from any SD Worx location (4 weeks per year, EU only) Referral program Learning opportunities: through an individual development plan and professional training Career growth: whether you want to become more of an expert in your field or want to expand your knowledge more horizontally, there is always room to grow within SD Worx! Skills: executive Payroll Executive payroll
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