OverviewRelocity is transforming how companies and employees navigate relocation worldwide by combining human expertise with innovative technology to deliver seamless, personalized experiences. Cork, IrelandRelocity is reimagining the global mobility experience. We enable enterprises to attract, retain, and engage talent globally through our mobility software solutions and high-touch destination services. Our personalized digital transferee experience is enabled by our AI-driven native mobile app and workforce mobility platform. Our core values focus on customers, innovation, integrity, and excellence. Learn more at www.relocity.com.What You’ll DoAs a Part-Time Personal Host (Relocation Consultant), you will be a trusted partner to our clients and their employees, guiding them through every stage of the relocation process with a white-glove approach. You will provide high-touch support to help them feel at home in their new city.This role is primarily remote (70%), with the remaining 30% dedicated to in-person client support throughout the city. You will manage your time within the company’s flexible work policies to be available for your clients when they need you.Success in this role requires deep local expertise, exceptional interpersonal skills, and a passion for helping others navigate life changes. Strong project management, calendar coordination, problem-solving abilities, and tech fluency are fundamental to delivering a seamless experience.How You’ll Do ItDevelop strong relationships with relocating employees by understanding their needs and concerns throughout the relocation process.Provide expert guidance on neighborhoods, transportation options, and local culture to help employees make informed decisions.Conduct in-depth housing research, including rental market trends, school ratings, commute times, and neighborhood suitability based on client preferences.Offer school support by presenting public and private options based on destination, and assist with school viewings and admissions when possible.Assist with essential services such as converting driver’s licenses, banking setup, and other logistical requirements for a smooth transition.Support and guide relocating employees through local regulations in the host country, including townhall registration, obtaining social IDs, and tax registration.Curate personalized recommendations for social, cultural, and lifestyle activities, including restaurants, networking events, fitness centers, and family-friendly venues.Gather and deliver customized information by researching and utilizing Relocity’s software and GSuite to create tailored client reports.Coordinate and lead area tours, in person or virtually, providing insights into neighborhoods, housing options, and key amenities.Facilitate ongoing communication with relocating employees via phone, email, video calls, or in-person meetings to address questions and provide timely updates.Serve as the primary point of contact throughout the relocation journey, liaising between clients, partners, and vendors for a seamless experience.Efficiently manage multiple relocations at various stages with strong organization and proactive follow-ups.Handle administrative responsibilities such as updating client records and documenting key interactions to ensure timely task completion.Past Experience and Current SkillsMust have the legal right to work in IrelandMust have at least 5 years of residency in Cork, with extensive knowledge of the local rental market, education system, and local registration processesMust own a reliable 4-door vehicle and a valid driver’s license for in-person client services, including area tours and rental searchesAble to commit to a minimum of 20 hours per weekMust be flexible and available to work M-FFriendly, outgoing personality with strong customer service orientation and problem-solving abilitiesSelf-motivated with the ability to work independently and manage time effectivelyPrior personal relocation or moving assistance experience is preferred but not requiredEducation and TechnologyBachelor or Associate’s degree (or equivalent) preferredExtensive experience with Microsoft Office, Google GSuite, and CRM systemsMust have a laptop, smartphone, and reliable internet connectionLanguage SkillsAbility to read and interpret documents such as contracts and operating instructionsAbility to write routine reports and correspondenceAbility to speak effectively before groups of customers or employeesRelocity is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, or other status protected by law. Relocity will only employ those who are legally authorized to work.#LI-GR1
#J-18808-Ljbffr