Title: Technical Support Engineer Location: Cork, Munster, IE, T12 H682 Requisition ID: ****** Job Summary Join our dynamic team as a Technical Support Engineer and dive into the exciting world of diagnosing, troubleshooting, and resolving complex issues with NetApp products.
As a key player, you will be at the forefront of tackling hardware, software, and multi-system challenges, ensuring seamless operations for our customers Your role will involve not just fixing problems but innovating solutions, proactively identifying issues, and delivering top-notch customer service.
If you thrive in a fast-paced environment and love unraveling technical puzzles, this role is tailor-made for you
Job Requirements A minimum of 2 years of technical support experience Proven ability in creative problem-solving and learning new technologies trong interpersonal skills and fluency in English plus one of the following: Spanish, Italian, French, or German Your Profile Hands-on experience with networking protocols and storage technologies (e.g., NFS, CIFS, SAN, iSCSI, TCP/IP, RAID) Proven experience with NetApp Storage Systems (ONTAP 9 AFF/ASA/FAS, E-Series) and associated management tools Familiarity with ancillary technologies such as DNS, NIS, and Active Directory Expertise in performance troubleshooting across various environments and enterprise applications Experience with virtualization (VMware, Hyper-V, Citrix) and cloud solutions Ability to collaborate effectively with internal teams and engineering to resolve challenging support issues and drive technical strategy Job Segment: Technical Support, Technical Support Engineer, Cloud, ERP, Virtualization, Technology, Engineering