Job Opportunity: Customer & Sales Support Executive
GlassParts Ireland – Nenagh, Co. Tipperary
Are you a highly organised, proactive, and customer-focused professional looking for a permanent role with a competitive salary and excellent benefits?
GlassParts Ireland, a leading provider of high-quality glass products and components, is seeking a motivated Customer & Sales Support Executive to join our busy team in Nenagh, Co. Tipperary.
This is a fantastic opportunity to be the crucial link between our sales team, our customers, and our operations, ensuring smooth, efficient, and professional service delivery every time.
The Role: What You Will Do
The successful candidate will play a vital role in supporting the daily activities of the sales department and managing customer relationships. Key responsibilities include:
* Customer Communication: Serving as the first point of contact for customer queries (via phone, email, and in-person) regarding products, orders, and delivery schedules.
* Sales Support: Preparing quotations, processing customer orders accurately and efficiently into the system, and managing the order lifecycle.
* Administration: Maintaining and updating customer records, filing sales documentation, and assisting with invoicing/billing queries.
* Liaison: Working closely with the warehouse and logistics teams to ensure timely dispatch and delivery of products.
* Problem Solving: Proactively resolving customer issues and complaints in a professional and timely manner.
What We're Looking For:
* Proven experience in a customer service, sales support, or administrative role is highly desirable.
* Exceptional organisational skills and a keen eye for detail.
* Excellent verbal and written communication skills.
* Some proficiency in Microsoft Office Suite (Word, Excel, Outlook).
* A positive, 'can-do' attitude and the ability to work effectively as part of a team.
* Experience with CRM software or order processing systems is an advantage.
Compensation & Benefits:
* Starting Salary: €30,000 per annum.
* Contract: Full-Time, Permanent Position.
* Working Hours: Standard business hours (e.g., Monday to Friday).
* Secure Future: Company Pension Scheme.
* Peace of Mind: Death in Service Policy.
* Opportunities for continuous professional development.
How to Apply:
If you are ready to take the next or first step in your career and contribute to the success of a dynamic Irish company based in Nenagh, Co. Tipperary, we want to hear from you
Please submit your CV and a brief cover letter outlining your relevant experience.
Job Types: Full-time, Permanent
Pay: From €30,000.00 per year
Benefits:
* Company pension
* On-site parking
Language:
* fluent English (required)
Work authorisation:
* Ireland (required)
Work Location: In person