Job Overview
We are seeking an experienced Hotel Operations Manager to lead our housekeeping team in maintaining high standards of cleanliness and service.
Key Responsibilities
* Team Leadership: Lead the housekeeping team in preparing rooms and maintaining public areas, ensuring seamless operations and excellent customer satisfaction.
* Scheduling and Training: Assist with staff scheduling, training, and development, focusing on enhancing skills and productivity.
* Quality Assurance: Monitor and maintain housekeeping standards across bedrooms, conference suites, and leisure facilities, upholding exceptional quality and consistency.
Requirements
* Hotel Experience: Previous housekeeping experience in a 4- or 5-star property, with a strong understanding of operational procedures and customer expectations.
* Communication and Organizational Skills: Excellent communication and organizational skills, with the ability to manage multiple tasks and prioritize effectively.
* Attention to Detail: A keen eye for detail and commitment to high standards, ensuring that every aspect of hotel operations meets exceptional standards.