Posted: 11 June
The role
Role DescriptionThis full‑time, on‑site role of Senior Customer Service Advisor is located in Carrickmacross. The Senior Customer Service Advisor will be responsible for managing customer inquiries, delivering exceptional service, and ensuring customer satisfaction. Key responsibilities include engaging with clients via phone and in person, resolving inquiries efficiently, processing service‑related requests, and maintaining positive customer relationships. The role requires proactive communication and a focus on delivering outstanding support to enhance the customer experience.QualificationsStrong skills in customer‑focused service and customer satisfactionExcellent customer support and customer service abilitiesExceptional telephone manner and interpersonal communication skillsProficiency in managing customer interactions and resolving issues effectivelyAbility to work collaboratively within a team‑oriented environmentPrevious experience in the automotive or service industry is a plusStrong problem‑solving skills and the ability to work independently
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