Job Role
Our organisation is seeking a skilled Retail Operations Manager to join our team in Mullingar, County Westmeath. As a key member of the management team, you will play a vital role in overseeing store operations and ensuring exceptional customer service.
Key Responsibilities:
* Support the Store Manager in leading the store team to achieve business objectives.
* Monitor and control stock levels, managing stock rotation and shrinkage procedures to maintain optimal inventory levels.
* Develop and maintain effective communication with colleagues, promoting a positive working environment.
* Ensure all team members adhere to company policies and procedures, upholding high standards of quality and safety.
* Maintain store appearance, adhering to merchandising standards and maintaining a clean and tidy workspace.
* Provide guidance and support to junior team members, fostering their growth and development.
* Collaborate with the Store Manager to plan and implement promotional activities, enhancing sales performance and brand visibility.
* Take ownership of incident management in the absence of the Store Manager, ensuring prompt and effective resolution.
* Contribute to business planning, providing insights on retail operations and identifying opportunities for growth.
Desirable Qualities:
* Proven leadership experience in a retail environment.
* Excellent communication and interpersonal skills.
* Ability to drive results through effective teamwork and coaching.
* Flexibility and adaptability in a fast-paced retail environment.
* Business acumen and commercial awareness.