Role Overview
We are currently seeking a highly skilled and experienced Service Advisor to join our team at our Mitsubishi and Opel dealership in Terenure, Dublin.
The ideal candidate will possess a minimum of three years' experience in the aftersales and motor industry, with prior experience with Opel being a significant advantage.
This role involves greeting customers professionally and efficiently, assessing their service needs, and providing accurate estimates for work.
You will also be responsible for liaising with technicians, monitoring vehicle progress, and ensuring timely updates to customers.
In addition, you will handle customer queries, feedback, and complaints with a solutions-focused approach, promote aftersales products and services where appropriate, and manage job cards to ensure accurate records of work are maintained.
Key Requirements:
* A minimum of three years' experience in aftersales and motor industry
* Prior experience with Opel would be a distinct advantage
* Fluent verbal and written English skills
* Proficient in Microsoft Office, particularly Excel, Word, and PowerPoint
* Able to multitask and work under pressure in a fast-paced environment
* Holds a full clean driving license
Please submit your application with a cover letter and CV outlining your relevant experience.