We're Hiring - Customer Service Executive Pay: €30,000 per year (plus commission)Job Type: Full-time, PermanentLocation: Dublin 12 Join Our Customer Service Team in ****!
Flexistaff are recruiting on behalf of a leading furniture retailer for a Customer Service Executive to join their busy Dublin 12 you're friendly, organised, and enjoy helping customers while keeping things running smoothly, this could be your next great career move.
What You'll Be Doing Handling customer enquiries by phone and email, ensuring a professional and helpful response every time Using CRM and customer service systems to log, track and resolve customer issues efficiently Working closely with the Sales, Fulfilment, and Delivery teams to ensure a smooth customer journey Liaising with suppliers and stores to provide accurate updates and support Managing and distributing information to customers or retail locations as required (travel allowance provided) Taking ownership of customer relationships and driving satisfaction Earning commission on any sales managed through your customer interactions What We're Looking For PC literate with experience using CRM or customer service systems Minimum 2 years' experience in customer service or support (retail or furniture background an advantage) Excellent communication and problem-solving skills A positive, team-focused attitude Leaving Certificate (or equivalent) required Working Hours Monday to Friday Choose from 7am-3pm, 8am-4pm, or a mix of both No weekend work What's In It For You Free on-site parking 5 weeks' annual leave - including an extra week over Christmas Travel allowance for customer or store visits Commission opportunities on sales handled Cycle-to-work scheme Employee discounts on quality products Sick pay and overtime available Career progression to Assistant Manager or Customer Service Manager roles Full training and ongoing support If you're ready to build your career in a friendly, professional environment with real opportunities for growth, apply today and join a team that values your contribution!