Job Title: Quality Technician I Location: Limerick Reports To: Quality Manager Job Type: Full-Time, Temporary Job Summary: Gi Group are seeking a detail-oriented Quality Technician to join the team in a leading medical device company in Limerick. In this role, you will be responsible for ensuring the highest quality standards are maintained throughout the product lifecycle and to provide expert QA support to Operations, ensuring operational goals and objectives are achieved for the plant Key Responsibilities: Be a Subject Matter Expert with regard to Acceptable Quality Standards for products and processes. Ensure Regulatory compliance in area to cGMP's of all medical device regulatory agencies (e.g. FDA and TUV) Represent QA as the first point of contact for daily line support issues. Troubleshoot product and process related issues and identifies root cause. Work with QE's and product teams to identify areas for risk reduction and error proofing processes and work on implementation of these. Drive Defect awareness training with product builders with the assistance of the manufacturing trainer. MRB: Provide input into the disposition for any non-conforming product and identify appropriate corrective action with other support team members. Perform internal quality audits. Trending and analysis of key Quality metrics. Responsible for the timely analysis of customer complaints to acceptable Quality Standards supporting Divisional and Operational goals and objectives. Complete investigation and analysis of customer complaints. Maintain systems for the receipt and recording of customer complaints Assist in the preparation of periodic reports Maintain biohazard laboratory Maintain systems for Customer complaints All other duties as assigned. Qualifications: Holds (or is undertaking) NCEA diploma in related discipline or has minimum of 2 years production experience in a regulated environment. Ideally 1 - 2 years' experience in a QA or similar role. Knowledge of GMP regulated environment and experience in a similar role would be an advantage. Good knowledge of statistics would also be an advantage Can manage around obstacles and ambiguity. Experience/training in problem solving methodology. (Engineering Essentials TM) Builds strong relationships by fostering open communications, respect and trust. Is diplomatic, tactful and leverages excellent interpersonal skills to help achieve outcomes. Analytical & problem solving skills, process improvement orientation, and the ability to handle multiple tasks in a fast-paced, results-oriented environment. Builds strong customer engagement and credibility by delivering on expectations and commitments. Benefits: Competitive salary and benefits package. Excellent opportunities for career advancement and professional development. Collaborative and inclusive work environment Opportunity to work with cutting-edge medical technology in a leading MedTech company. Social Events & Team Building activities. Employee wellness and support programmes. CSGalway Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Gold status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.