Job Title: Operations & Key Accounts CoordinatorLocation:RathcooleDepartment:OperationsContract:Full-time / PermanentWorking Hours:Monday–Friday, 9am–5:00pmReporting to:Operations ManagerAbout Elis Pest ControlElis is a leading provider of professional pest control services, dedicated to protecting homes, businesses, and organisations across Ireland. Our team is committed to delivering safe, effective, and reliable pest management solutions supported by strong training, professional standards, and exceptional customer service.Why Join Elis?Competitive salary and benefitsOpportunity to work with an experienced, supportive teamOngoing training, development, and certification pathwaysA role where your work makes a real impact on client safety and satisfactionThe RoleWe are seeking anOperations & Key Accounts Coordinatorto support our Operations team and key client accounts. This role is central to ensuring smooth day-to-day operations, strong client communication, and service delivery in line with agreed SLAs.Key ResponsibilitiesSupport daily operational coordination of field teamsAct as a key point of contact for key client accountsMonitor service delivery against SLAs and support issue resolutionPrepare weekly, monthly, and quarterly PowerPoint reports for key accountsBuild and maintain strong, long-term client relationshipsAnalyse customer data to identify service improvements and growth opportunitiesHandle customer queries and complaints in a professional and solution-focused mannerThe Ideal CandidateExperience working in a busy, fast-paced team environmentStrong communication and interpersonal skillsExcellent organisational and planning abilitiesAnalytical mindset with confidence using customer dataProficient in Microsoft Office and planning systemsGood geographical knowledge of IrelandProactive, customer-focused, and detail-orientedHow To ApplyIf you are an organised and customer-focused professional looking to build your career with Elis, we would love to hear from you.Please apply below with yourCV and cover letter. We look forward to hearing from you.