Automotive Service Manager
Location: Sligo, IrelandSalary: €58,000 + up to 5% bonusJob Type: Full-time, Permanent
Autotech Recruit are working with a leading organisation within the automotive sector that is currently going through an exciting period of growth and transformation. They are looking to appoint an experienced Service Manager at their new SMR site which is due to open early September, to join their Technical Services team and play a key role in delivering an exceptional customer experience.
Reporting into the Technical Service Operations Manager, this is a hands‑on leadership role suited to a driven, adaptable and customer‑focused professional who thrives in a fast‑paced, evolving environment.
Key Responsibilities
Lead and oversee the day‑to‑day operations of a busy workshop
Drive high standards of customer service, ensuring all KPIs and targets are achieved
Maximise team productivity and operational efficiency
Manage and support technicians to maintain outstanding service quality
Monitor performance, analyse results and implement continuous improvements
Handle customer queries and complaints effectively and professionally
Ensure full compliance with health & safety standards
About You
Previous experience in a Service Manager or similar leadership role (desirable)
Strong leadership, communication and people management skills
Solid understanding of the motor trade and aftersales operations
Customer‑focused mindset with a passion for delivering excellence
Ability to perform under pressure and manage competing priorities
Full, clean driving licence
Key Skills & Attributes
Confident communicator with the ability to build relationships at all levels
Positive, proactive attitude with strong energy and drive
Highly organised with excellent time management skills
Resilient and adaptable in a fast‑changing environment
Strong problem‑solving ability with a proactive approach
Detail‑oriented with good analytical skills
Self‑starter who can work independently and collaboratively
Committed to continuous personal and professional development
Benefits
Company vehicle
Bonus up to 5% annually
23 days annual leave + 2 company days
Pension (increasing to 5% employer contribution post-probation)
Employee assistance programme
Staff discounts
Company events
On‑site parking
Sick pay
If you’re an experienced Service Manager looking for your next challenge in a growing and dynamic organisation, apply now or send your CV to leonnie.bergin@autotechrecruit.co.uk
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