My client is seeking an experienced IT Application Support Engineer with fluent Germanto join their EMEA Customer Careteam, supportingmission-critical medical applicationsused by hospitals across the EU.
Based in theirstate-of-the-art Donegal Global Delivery Centre, you'll work in an environment where reliability, precision, and responsiveness directly impact patient care.
My client offers global career opportunities, continuous learning, and a collaborative, people-first culture.
Key Responsibilities Provide first-line application support for healthcare systems Log, track, and prioritize incidents using ITSM tools in line with SLAs Perform basic troubleshooting across applications, databases, storage, and OS environments Escalate complex issues to L2/L3 teams with clear documentation Monitor systems and respond to alerts to prevent downtime Maintain knowledge base documentation and support continuous improvement Ensure compliance with healthcare data security and regulatory standards Collaborate with infrastructure, integration, and application teams Required Skills & Experience Application support experience in a technical environment Basic knowledge of Windows/Linux, databases, storage, and infrastructure Experience with ticketing and remote support tools Strong communication, problem-solving, and customer-service skills German (B2+) and English (B2+)Desirable: IT degree or certification; ITIL.
Knowledge of HL7/DICOMSalary dependent on candidate experience.
Benefits: Annual Bonus Scheme.
Contributory Pension.
Private Medical Insurance.
Life Assurance & Long-Term Disability.
Employee Assistance Programme.
22 days annual leave + 10 public holidays.
Continuous Learning & Development.
Access to extensive training & certification resources.
Lunch & Learn sessions.
Additional perks including company discounts, on-site parking, and bike-to-work scheme Based in Letterkenny, Co.
Donegal.
Hybrid (2-3 days onsite per week).
Candidates must be eligible to work in Ireland/EU.
For more information, please contact David Coyleat or email