Job Title
Senior Hospitality Consultant (Division Lead)
Are you a seasoned recruitment professional ready to take the reins of a high-performing division in the healthcare hospitality sector? This is an exciting opportunity to lead a dynamic team and drive business growth, operational excellence, and people leadership.
This role is ideal for experienced recruiters or account managers who've led teams, worked in volume staffing, especially in hospitality or healthcare, and are looking to elevate their recruitment leadership career.
Key Responsibilities:
* Lead the day-to-day operations of the Hospitality Temps division, managing consultants and workforce performance.
* Oversee over 200 temporary hospitality workers, ensuring full shift coverage and service quality.
* Build and grow relationships with key healthcare and hospital clients, acting as their primary point of contact.
* Implement new client contracts, ensuring smooth onboarding and ongoing satisfaction.
* Conduct site visits, service reviews, and proactively solve client and temp issues.
* Drive business development through upselling, tendering, and client expansion.
* Manage compliance, rostering, and systems, including CRM, HRIS, and scheduling tools.
* Deliver regular performance reports and contribute to business planning at senior level.
Requirements:
* Minimum 5+ years in recruitment or staffing, with at least 2 years in a senior/management position.
* Proven experience managing large-scale temporary teams (100+ workers).
* Background in hospitality, healthcare, or high-volume recruitment an advantage.
* Strong leadership, coaching, and client relationship skills.
* High attention to detail, with a commercial and strategic mindset.
* Proficient in CRM, rostering platforms, Microsoft Office, and recruitment systems.
Benefits:
* Competitive salary based on experience.
* Performance-based bonus (quarterly).
* Career progression and leadership development opportunities.
About Us:
We're a values-led, people-first agency dedicated to making a positive impact in the healthcare community. We support candidates beyond job placements, providing valuable resources for career development, workplace wellbeing, and industry trends.
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