Join to apply for the Receptionist/Administrator - (Part Time) role at MSL Motor Group.
MSL Motor Group is a family-owned business operating since 1959. We are the sister company of MDL (Motor Distributors Limited), importers for Mercedes-Benz, BYD, Smart, and XPeng in Ireland. We have built an esteemed reputation for exceeding high standards within the Mercedes-Benz brand. Our team of over 250 employees values a positive working environment, continuous development, opportunities for progression, and competitive remuneration packages.
We are currently seeking a Part-time Receptionist/Administrator to join our team at Navan Road, reporting directly to the Brand Manager. The role involves providing exceptional customer care, anticipating customer needs, and exceeding expectations whenever possible.
Key Duties & Responsibilities
1. Greeting and assisting customers
2. Providing refreshments such as tea and coffee
3. Managing and updating social media platforms following Mercedes-Benz guidelines
4. Operating a busy switchboard
5. Monitoring showroom traffic and incoming calls
6. Following up on customer inquiries and satisfaction surveys
7. Preparing and updating reports for the Brand Manager
8. Supporting the Sales Department administratively
9. Maintaining daily reception and sales logs
10. Registering new and used vehicles
11. Ensuring the reception, customer coffee area, and lounge are clean and presentable
12. Managing catering supplies for the Coffee Lounge
13. Requisitioning stationary supplies
14. Maintaining showroom and customer waiting areas
15. Supporting the ISO Quality Manager
16. Performing various ad-hoc duties
Ideal Candidate Profile
1. Excellent understanding and anticipation of customer needs
2. Strong communication and interpersonal skills
3. Efficient, organized, with attention to detail
4. Enthusiastic, flexible, and outgoing personality
5. Strong numerical and IT skills
6. Social media proficiency (Facebook, Twitter, Instagram, LinkedIn)
7. Team player with a flexible approach to work
8. Previous motor industry experience is desirable
If you meet these criteria and are interested, please submit a cover letter outlining your availability and salary expectations, along with your CV.
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